Update : 21/07/2021
We know that many of you have questions about the introduction of the Health Pass for your holiday.
We have some good news!
According to the new law, the "sanitary pass" must be presented only once on arrival at the campsite for each participant of the stay over 18 years old from 24/07/21
Throughout your stay, you will be able to move freely throughout the campsite and take advantage of all the facilities and services, namely
For children under 18 years of age, it will not be necessary to present a "health pass"!
What does the health pass actually mean?
NB: Following the new measures, please respect your arrival times (5pm for rentals and 1pm for pitches).
Modification, Cancellation & Refund: We know these questions matter to you. For all reservations, the deposits are reduced to 15% of the total amount of the stay.
In the event of stays which are interrupted or cut short for one of the following reasons:
A credit voucher for an amount corresponding to unused nights, valid for two years, will be issued by the campsite. If the customer rejects this credit voucher, he/she will receive a refund, on request, of the corresponding amount, minus the cost of the cancellation insurance if such a subscription has been taken out.
Apart from the reasons stated above, all interrupted or shortened stays (late arrival, early departure) due to the customer will not be subject to refunds or credit vouchers.
I cancel on D + 15 of my arrival: deposit retained, balance refunded.
I cancel on D-15 of my arrival: deposit retained, balance returned in the form of a voucher valid for two years at Club Farret only.
I am covered and reimbursed (according to the general conditions of the cancellation guarantee) and even in the event of Covid-19 disease.
The consequences of a restriction of freedom of movement are excluded (closure of borders, general quarantine and lock-down ...).
See the general conditions of sale and cancellation guarantee terms and conditions for more information.
The safety and health of our holidaymakers as well as our teams are our priority. Within our establishment, our action and our commitments are based on the implementation of health measures developed by the public authorities and the recommendations of the National Federation of Open-Air Hotels (FNHPA).
You benefit from a credit voucher at Club Farret following the cancellation of your stay and wish to use it for a reservation? .... Nothing could be simpler!
When making your reservation online, all you have to do is select "voucher" in the payment methods. Our reservation department will deduct your credit voucher automatically from the total of your stay.