Customer charter

More simplicity : simple reservation and fast arrival procedures.
More respect : a protected environment, carefully maintained surroundings in tune with the character of each region.
More responsive : careful attention to your questions and clear answers.
More luxury : high quality, comfortable accommodation.
More facilities : a range of useful everyday services.
More stimulating : a wide selection of open-air activities and entertainments, throughout the opening period of each Village.
More helpful : competent activity leaders, ready to keep your children amused.
More fun : new evening entertainments each day.
More clarity : clear and precise information on the life of the village.
More friendly : and, of course, a welcome with a smile and full attention to your feedback.